Refund Policy

How cancellations and refunds work for billinginfo paid plans.

Effective date: 1 November 2026

Paid plans are not on sale yet

billinginfo is free to use today. Premium is coming soon. Before you can buy it, the plan page will show the price, what is included, how long it runs and the refund window that applies. Nothing is charged automatically.

Payments by mistake

If you are charged twice for the same plan, or charged without completing a purchase, email support@billinginfo.in with your registered mobile number and the Razorpay payment ID. Once we confirm it, we refund the extra amount in full to the original payment method.

How refunds are paid

Refunds go back through Razorpay to the card, UPI account or bank you paid from. Your bank decides how long the money takes to show after we send it, usually 5 to 7 working days.

Payments you collect from your customers

Payment links you send your own customers are between you and them. Refunds for those payments are handled by you in your Razorpay account.

Questions

Email support@billinginfo.in. See also our Terms of Service.