Help & FAQ
Quick answers to common questions. Can’t find yours? Email support@billinginfo.in.
Getting started
How do I sign in?
With your mobile number and a one-time SMS code, or with your Google account. No passwords to remember.
Will it run on my phone?
billinginfo is built for everyday Android phones, including low-cost ones. The download is small and the app keeps working on slow networks.
Which languages does the app support?
The app works in English, Hindi, Gujarati and Hinglish. Invoices print in English.
Can I manage more than one business?
Yes. Add each business under the same login and switch between them. Every business keeps its own items, parties and invoice numbers.
How do I add my business details?
During sign-up, or later from Settings → Business settings. Type your GSTIN and the name and address fill in on their own.
Billing
How do I make an invoice?
Tap Create on the home screen, choose Sales invoice, pick or add a party, add items and save. Print or share from the invoice screen.
How do I change the invoice design?
Settings → Invoice settings → Theme & colour. Pick a design and colour, and add your logo and signature.
How do I print on a thermal printer?
Pair the Bluetooth printer with your phone, then choose the thermal print option on any invoice and select 58 mm or 80 mm.
Can I edit or cancel a bill?
Yes. Open the bill and choose edit, cancel or delete. Edits keep a history and deleted bills go to the recycle bin.
Stock
How do I track batches and expiry?
Turn on batches for an item, then enter batch, expiry and MRP when you buy. Bills pick the earliest-expiry batch (FEFO).
How do I upload many items at once?
Items → Upload items in bulk. Use an Excel or CSV file, or pick from the Items Library.
GST
Can I file GST returns from billinginfo?
billinginfo prepares GSTR-1, GSTR-2 and GSTR-3B reports from your bills, which you or your accountant use to file on the GST portal. It does not file returns for you.
Does it do e-Invoicing?
Not yet. e-Invoicing is for businesses above ₹5 crore turnover and is coming soon. e-Way Bills and GSTIN autofill are available now.
How do I make an e-Way Bill?
Open a sales invoice and choose e-Way Bill. Add transport details and generate. e-Way Bills are part of Premium with fair use.
Account and data
Is my data safe?
Records are backed up to our cloud servers automatically and travel encrypted. You can lock the app with your fingerprint or screen lock, and give staff only the access they need. We never sell your data. Read the privacy policy.
Does it work without internet?
Your records live on your phone, so you can keep billing when the network drops. Changes back up and sync as soon as you are online again. Signing in, GSTIN lookup, e-Way Bills and AI bill scan need a connection.
Can I use it on my computer?
Yes. The web app opens in any browser and shows the same business as your phone. Sign in with the same mobile number or Google account.
How do I delete my account?
In the app, or from the Delete Account page.
Your next bill can be a better one.
Free to start. Works on any Android phone, and in your browser.