Privacy Policy
Your business information belongs to you. This policy explains what billinginfo collects, why we need it, and the choices you have.
Effective date: 24 October 2026
Information we collect
- Account details: your mobile number, name and, when you use Google Sign-In, your email address.
- Business details: information you provide, such as your business name, GSTIN and address.
- Your records: invoices, items, parties (customers and suppliers), payments and other business information you enter.
- Device information: your device model, to help provide the service and troubleshoot issues.
- Contacts you choose: contacts are accessed only when you choose “Import from contacts” and grant permission. Contacts are read on your device. Only the contacts you select are saved to your business records; we do not upload your entire address book.
How sign-in works
Depending on the option you choose, sign-in uses WhatsApp OTP through Meta, SMS OTP through Google Firebase, Truecaller, or Google Sign-In. These providers process the information needed to verify your identity under their own privacy policies. We use the account details they provide to sign you in and maintain your account.
Payments
Payments, when available, are processed through Razorpay. Card and UPI payment details are handled by Razorpay and are not stored by billinginfo. Payment-related information is used to manage the service or purchase associated with your account.
Why we use your information
We use your information to provide the app, create and manage your business records, back up your data, sync it across devices, and respond to support requests. Contact imports help you add the customers or suppliers you select.
When information is shared
We do not sell your personal or business data. We share information only with the service processors needed to operate billinginfo, including our cloud hosting providers, Meta, Google Firebase, Truecaller, Google Sign-In and Razorpay, as relevant to the features you use. Each receives the information needed for its service.
When you choose to share an invoice or other record, for example through WhatsApp, you decide who receives it. That recipient and the sharing service will handle the information you send.
Storage and security
We store information on secure cloud servers and use encryption in transit between the app and our services. Automatic cloud backups and multi-device sync help keep your records available. No online service can promise absolute security. Protect your phone, sign-in codes and staff access.
How long we keep information
We retain account and business information while your account is active and as needed to provide the service. When you request account deletion, we delete the account and associated data unless retention is legally required. GST or related records that the law requires us to retain may be kept for up to the legally required period and are deleted when that requirement ends. Backup copies are removed through the normal backup lifecycle.
Your choices and rights
You can request access to your information, correct inaccurate details, or request deletion. You can decline contact permission and add parties manually. To delete your account, use the in-app settings or the Delete Account page. You can also email support@billinginfo.in. We may verify account ownership before fulfilling a request.
Children
billinginfo is intended for business users aged 18 and over. It is not intended for children under 18. If you believe a child has provided personal information, contact us so we can review and remove it.
Updates and contact
We will post policy updates here with a revised effective date. For privacy questions or requests, email support@billinginfo.in.